Last updated: August 26, 2026
Midwest Grow Kits is committed to privacy and security for all of our customers. Because we respect your right to privacy, we have developed the Privacy Policy below, which explains what information we collect, how we use it, and the choices you have.
This Privacy Policy applies to www.midwestgrowkits.com, our customer service channels, and our text messaging (SMS) program.
Personal Information
We do not sell your personal information, and we do not transfer your email address or mobile number to other companies for their own marketing or promotional purposes. We also do not collect personal data revealing racial or ethnic origin, political opinions, or religious or philosophical beliefs.
There are several ways you may provide us with, and consent to our collection of, certain personal information:
Email Request
Links throughout our site provide you with the opportunity to contact us by email to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our sales representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information, such as your name and telephone number, to help us satisfy your request.
Enrollment
You may choose to enroll for one of our products or services where we request certain information from you. Depending on the type of product or service requested, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, email address, and payment card information. Other products and services may require different or supplemental information from you in order to apply.
Orders and Accounts
When you place an order or create an account, we collect the information needed to process and deliver it, including your name, billing and shipping address, email address, phone number, order history, and payment confirmation. Payment card details are collected and processed by our payment processors and are not stored by us.
Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages from us, we collect your mobile number and a record of your consent, including how and when it was given. Providing a mobile number is optional, and it is never a condition of purchasing anything from us.
By opting in to receive SMS messages from Midwest Grow Kits, you agree to receive conversational messages. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply.
How We Use Your Information
- To process, fulfill, ship, and support your orders, returns, and exchanges.
- To respond to your questions and provide customer service.
- To send you notices about your account, your orders, and the status of your shipments.
- To send you announcements about new products, promotions, and updates, where you have asked to receive them.
- To operate, secure, and improve our website and our services.
- To detect and prevent fraud and misuse, and to comply with our legal obligations.
SMS and Mobile Information
We use mobile numbers and SMS consent data only for operational and business purposes related to our messaging services. Mobile numbers and SMS consent data are not shared with third parties or affiliates for marketing or promotional purposes.
These operational and business purposes include sending order, shipping, and delivery notifications, replying to customer service requests, and sending the messages you specifically opted in to receive from us.
Sharing and Disclosure
We do not share mobile numbers or SMS consent data except as strictly necessary for operational or business purposes. Your data will not be transferred to external organizations.
The only parties that handle your mobile number are the service providers that operate our website, order processing, and messaging platform on our behalf. They may use it only to deliver the messages we send you, and they are not permitted to use it for their own marketing or to share it with anyone else. We may also disclose information where required by law, such as in response to a subpoena or court order, or to protect our rights and the safety of others.
Mobile numbers and SMS consent data are excluded from any advertising, analytics, or data-sharing arrangement we may have. Nothing elsewhere on this site or in any of our other policies should be read to permit the sharing of mobile numbers or SMS consent data for marketing or promotional purposes.
Safeguards Against Unauthorized Sharing
We maintain safeguards to protect mobile numbers and SMS consent data from unauthorized sharing or access, including access controls, internal restrictions, and security measures.
SMS Opt-Out and Help
- You can opt out of the messaging campaign at any time by replying STOP to any SMS message.
- For help, reply HELP to any SMS message.
Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. You may reply HELP for assistance, or contact us at support@midwestgrowkits.com or 800-921-4717 through our website support channels to be removed from our messaging list. Carriers are not liable for delayed or undelivered messages.
Your Ability to Opt Out of Further Notifications
Periodically, we notify customers of new products, announcements, and updates. You can opt out at any time:
- Email: use the unsubscribe link at the bottom of any marketing email, or contact us at support@midwestgrowkits.com.
- Text message: reply STOP to any SMS message.
Even if you opt out of marketing messages, we may still contact you about your account, your orders, or a customer service request you started.
Statistical Information About Your Visit
Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics to help improve the performance of our website and the overall user experience.
Cookies and Advertising
Like most online stores, we use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and show you our ads on other websites. Some of this cookie and device information may be shared with advertising and analytics partners, which certain U.S. state privacy laws treat as a "sale" or "sharing" of personal information. This applies to cookie and device identifiers only. It does not apply to mobile numbers or SMS consent data, which are never shared for advertising, marketing, or promotional purposes.
You can opt out of this cookie-based sharing on our Your Privacy Choices page, or by setting your browser to remove or reject cookies. We also honor the Global Privacy Control (GPC) signal.
Security and Retention
We use access controls, internal restrictions, and technical security measures to protect the information we hold. No method of transmission or storage is completely secure, so we ask that you not send sensitive information to us over insecure channels. We keep your information for as long as needed to provide our services, meet our legal and tax obligations, resolve disputes, and enforce our agreements.
Children
Our website and products are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to receive a copy of it, and to opt out of certain sharing or targeted advertising. To make a request, email us at support@midwestgrowkits.com. We may need to verify your identity before responding, and we will not discriminate against you for exercising these rights.
Third-Party Links
Our site may link to websites operated by others. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing them with any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we do, we will post the revised policy on this page and update the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Midwest Grow Kits
940 Dieckman Street, Woodstock, IL 60098, United States
support@midwestgrowkits.com
800-921-4717