We'd love to hear from you!
Our support team of mushroom enthusiasts are eager to help you with any product, growing question, or order question that may arise. Our support staff are available Monday–Friday. We try our best to answer emails as fast as we can. Quick questions are usually answered within hours, and longer, complex or technical emails may take a day or two.
You can change or cancel an order if you have not received a shipping notification email. If you need to change or cancel an order, please email us first, then use our live chat or call us to confirm if we are able to cancel.
📧 Customer Support by Email
Email Address: support@midwestgrowkits.com
📞 Customer Support by Phone
Available: 11:00am – 5:00pm CST
Phone: 1.800.921.4717
💬 Customer Support by Live Chat
Available: 8:30am – 1:00pm CST, Monday–Friday
Click the green tab on the right side of your screen or bottom of your mobile device. If it says “Email us,” all agents are currently busy. Please check back shortly.
🏬 Retail Location & Customer Pickup
While we have most products in stock, it’s best to call or email to confirm availability before pickup. We’ll have your order ready when you arrive.
We carry a wide variety of mushroom growing supplies available for pickup including: Raw materials, grains, containers, liquid cultures, casing trays, lighting, and more.
Retail Hours: Mon–Fri: 10:00am–5:00pm
Store & Mailing Address:
Midwest Organics
940 Dieckman St
Woodstock, IL 60098
